Need help with one of our products?

Send us the product name, what happened, and the details that can help us reproduce or understand the issue.

What to include

Details that help us resolve the request.

Product name

App or browser version

Device model and operating system

A short description of what happened

Any visible error message

Actually app support

For Actually, describe what you were trying to check and how the text was entered. Do not send screenshots unless support specifically asks for one during the request.

Purchases and subscriptions

Actually purchases and subscriptions are processed by Apple. Manage or cancel subscriptions from Apple ID subscription settings. Refund requests are handled through Apple.

Privacy requests

Questions about access, correction, or deletion of personal information can be sent to support. Include the product name so the request can be reviewed correctly.