App Support

Support

For help with CosmicQuest Studios LLC products, questions, bug reports, or feedback, contact us by email.

Contact CosmicQuest Studios LLC

Email support at support@cosmicqueststudios.com.

Please include the product name and a short description of your question or issue.

Actually support

For Actually questions, include Actually in the subject line and describe what you were trying to check. Do not send screenshots unless we specifically ask for one during support.

Helpful details include app version, iOS version, device model, whether the text came from a screenshot, shared text, or manual entry, and the error message shown in the app.

Purchases and subscriptions

Actually purchases and subscriptions are processed by Apple. Manage or cancel subscriptions from your Apple ID subscription settings. Refund requests are handled through Apple.

If a purchase does not appear in Actually, restart the app and check your App Store account first, then contact support with your app version and the subscription tier you expected to use.